Skip to Content

Privacy Policy

Last Updated: January 12, 2026

Welcome to Sparely Used Auto Spare Parts and Requisites Trading LLC (“Sparely,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or purchase auto spare parts and vehicle requisites from us.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

  • Inquire about or purchase auto spare parts

  • Request quotations or availability checks

  • Contact us via website forms, phone calls, WhatsApp, or email

  • Subscribe to newsletters or promotional updates

This information may include:

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Vehicle details such as make, model, year, chassis number, or VIN (used strictly for part compatibility)

We may also automatically collect limited technical information when you browse our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process inquiries, quotations, and orders accurately

  • Source compatible spare parts based on vehicle details

  • Arrange delivery through internal or third-party logistics partners

  • Provide product-related guidance and customer support

  • Improve our website, services, and customer experience

  • Communicate order updates, service-related messages, or promotions (you may opt out anytime)

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data.

We may share limited information only with trusted third parties when necessary, including:

  • Delivery & Logistics Partners: To deliver spare parts to your location

  • Payment Processors: To securely process transactions

  • Website & IT Service Providers: For hosting, maintenance, and system operations

  • Legal Authorities: When required under UAE laws or regulatory obligations

All third parties are contractually required to keep your data confidential and use it solely for the intended purpose.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. Access to personal data is restricted to authorized personnel only.

While we strive to use commercially acceptable security practices, no method of internet transmission or electronic storage is completely secure.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including operational, legal, accounting, and compliance requirements. Once data is no longer required, it is securely deleted or anonymized.

6. Your Rights

In accordance with UAE Data Protection Law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data, subject to legal or contractual obligations

  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the details provided below.

7. Cookies

Our website uses cookies to enhance functionality, analyze traffic, and improve user experience. You may disable cookies through your browser settings; however, some website features may not function properly as a result.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Sparely Used Auto Spare Parts and Requisites Trading LLC

📧 Email: enquiry@sparelyoem.com 

📞 Phone / WhatsApp: +971 50 252 5693